Shipping Policy

Handling Time

Once the order was placed please allow us 1-2 business days for packing and shipping. 

 

Shipping Methods & Delivery Time

Our Warehouses are located in Hebron and Guangzhou. Delivery time depends on your location and our warehouse inventory management.

(1) Free Shipping With all US Order except Alaska,Hawaii and Puerto Rico.

--US：3-10 business days

--Outside the US: 10-30 business days

Sorry that we cannot deliver to Alaska,Hawaii and Puerto Rico

Please contact us to confirm the shipping cost if your country is not shown above.

(Due to challenges posed by the pandemic, our carrier is temporarily experiencing shipping delays, which may delay your delivery. We are always work to get your package to you as quickly and safely as possible. )

 

About Customs, Duties, & Taxes

The recipient of an international shipment may be subject to a value-added tax (VAT) or import taxes, customs duties, and fees levied by the destination country. These charges must be paid for by the recipient. starknightmt.com has no control over these charges, nor can we predict what they might be.

Note:

1) Please confirm your shipping address and billing address. We DO NOT ship to P.O. box address.
2) The phone number in case the courier company needs to contact you.
3) Business days are Monday to Friday; Saturday, Sunday and Holidays are not included in shipping days.

 

Order Cancellation:

Contact us if you need to cancel your order before the product has been produced or shipped. You will receive a full refund if the order is canceled. If the product has already been shipped, it cannot be canceled. If it is not a quality problem, the shipped goods will not be canceled.

 

Package Returned:

In order to for courier to contact you, please keep the mobile phone free during this period. If you do not receive the package in time, it will be returned to the place of shipment. We will not be responsible for any loss caused by this reason.